Online Web Survey Data Collection and Research Services

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Panel Member FAQs (Frequently Asked Questions)

If you have questions about our e-Research-Global.com Panel and how it works, you'll probably find the answers here. Please read through this page completely. If your questions are not answered, please email the e-Research-Global Team at info@e-research-global.com

Membership
Do I pay money to become a survey member or ever pay you money?
Do I get paid to complete the online registration survey form?
I forgot my password.
I do not want to participate. I want to be removed. I want to unsubscribe.
I cannot login, eRG will not accept password.
I registered but did not receive an email confirming me as a survey panel member.
Who can join the e-Research-Global.com Panel?
Do I give you my PayPal address at time of survey panel registration?

Taking Online Web Surveys or Participating in e-Research
Do you have a webpage where survey panel members can go anytime to take online surveys for cash?
Why is it important to be honest and accurate when you complete the survey panel member registration form?
What is involved in online surveys for the researcher?
Why is it important to participate in the paid online survey when you are selected and sent an email invitation?
When I clicked on the survey URL, I got the message "page not found."
When do I receive an email invitation to take an online web survey or participate in e-research?
How do paid online surveys work?

Membership

Do I pay money to become a survey member or ever pay you money?

e-Research-Global does not charge you to become a member. e-Research-Global (eRG) will never ask you for money. eRG Panel Registration is free. Other websites with similar names may collect registration fees. eRG never has or will.

Do I get paid to complete the online registration survey form?

No, this information from you assists us in your selection for each survey. The selection characteristics are determined by us or our clients.

I forgot my password.

Please go to the eRG Panel Member Log In page accessible from the main (index) page of this URL - http://www.e-research-global.com/index.php, enter the email address you used to register and click the box titled "I forgot my password. Please email it to me!"

I do not want to participate. I want to be removed. I want to unsubscribe.

Just go to our web site at http://www.e-research-global.com and click on contact us on the left side menu and send us the email address you used to register and we will remove you (your information from the survey panel) and send you a confirmation email saying "Removed Successfully."

I cannot login, eRG will not accept password.

Please go to the eRG Panel Member Log In web page accessible from the main (index) page of this URL - http://www.e-research-global.com/index.php, enter the email address you wish to use to register. Please use an email address only. Then follow these rules in entering a password. We have these rules for a more "secure" eRG Panel Member password system.

You MUST follow ALL of the rules:
1) minimum 6 characters
2) maximum 10 characters
3) NO SPACES
4) Both NUMBERS and LETTERS
5) At lease ONE capital letter

Therefore, these don't work
123aB (too short)
12345678ASDfghkl (too long)
123 Ght (no spaces)
123456 (need both letters and numbers)
123asd (need at least one capital letter)

These DO work:
123aBc
123Dfghkl
123Ght
123456As
123asD

I registered but did not receive an email confirming me as a survey panel member.

The confirmation email is automatically generated after you register and sent to the email address you provided. If the confirmation email does not arrive within 24 hours after you registered, please email The e-Research-Global Team at info@e-research-global.com and let us know.

Who can join the e-Research-Global.com Panel?

Membership is open to persons from all countries. Participants must be 13 years or older to join the e-Research-Global.com Panel. The number of survey invitations a member receives is based on random sample selection and our clients' research needs within and between countries.

Do I give you my PayPal address at time of survey panel registration?

Entering your PayPal email address at time of Registration is optional. If you fail to leave your PayPal email address at time of Registration, e-Research-Global will contact you at the time of payment for each completed online web survey or participation in each e-research for your PayPal email address. If you have no PayPal account and would like to sign up for a free account, please go to the PayPal secure link at https://www.paypal.com/worldwide/ or https://www.paypal.com/ for USA residents.

Taking Online Web Surveys or Participating in e-Research

Do you have a webpage where survey panel members can go anytime to take online surveys for cash?

For now, we only send out email invitations for online web surveys. Sometime this year (2010) we will provide a webpage where survey panel members can login and take online surveys everyday for money. We will also send out email invitations for selected paid surveys.

Why is it important to be honest and accurate when you complete the survey panel member registration form?

We use the information from the completed survey panel member registration form (such as your gender, age, interest in particular products, services, geographic location, type of employment, etc.) and the client's survey sample criteria to randomly select participants (survey panel members) for every paid online web survey or e-research study.

What is involved in online surveys for the researcher?

In order to research opinions people have, how they behave, or what their social status is, one usually must complete the six activities listed with short narrative below. Principally, there are two types of online social and economic studies. Online surveys can be used to estimate how some group of people with certain characteristics, like age, gender, income, location, or the like think and behave. This type of research uses online survey samples and make some kind of estimate for the online or online & those who are not online and is called quantitative research (uses quantities, like amount of money, education, or the like). The other type of research study is called qualitative study because it seeks to understand some social or economic activity or phenomena. It is associated with online interviews (surveys with many branches) online focus groups, focus groups, personal histories, and uses conversational information rather than collects numerical information.

The six activities necessary to complete quantitative research are:

1 Research Design – Research Design is the process of developing ideas, theories, concepts and and their operationalization in terms of testable hypotheses.

2 Sampling – Sampling is the process of selecting participants (respondents or interviewees) who may fit some criteria (for example age, gender, income, state or town, have certain health problems, or use mobile phones). In order to estimate what the general population with the similar characteristics might do, think, buy, or hold what opinion, random sampling provides a method to make these estimates. For online general population the same applies.

3 Questionnaire – A questionnaire (online web survey or paper) provides the researcher with a method to collect numerical information on topics of interest. Usually, some introduction is provided so the respondent understands what the questionnaire is about and can make a decision whether they are competent to answer the questions that will be asked. Some studies, which use a questionnaire, are very short. Some can last an hour or more. Typically, online questionnaires seldom take more that 5 to 30 minutes to complete.

4 Data Collection – Data collection is the method of retrieval of the information. Online surveys usually rely on emailing panel members an invitation to participate in the survey (evite) that explains the purpose of the survey. As the member is answering the questions, the questions are being recorded at the website. Once the survey is closed, the researcher can download the data and begin data analysis.

5 Data Analysis – In order to understand, how and what the data collected relate to the theories, concepts, and hypotheses, the researcher must analyze the data to make comparisons and estimates from the data collected. The best procedure is to “run frequencies” first to find out whether the data are skewed, grouped, or otherwise fail to fit the normal curve assumption or many statistical tests. An example of a frequency is the number of persons for each age starting with the lowest age to the highest age. If the frequency data fit the normal curve, for example using a histogram, then statistics relying on the normal curve can be used. Otherwise, other methods, principally Chi-square can be used to estimate whether the data from the survey can be used to estimate the population from which the sample was taken.

6 Reporting – Once a researcher completes the analyses, a report is written to explain, interpret, and evaluate the entire study. If others unacquainted with the study are to use the study results, a factual, concise, and understandable report should be written. For more information see http://www.streamlinesurveys.com/Streamline/prod01.htm for books on this topic.

Why is it important to participate in the paid online survey when you are selected and sent an email invitation?

For every study the survey sample (the selected participants) is a very important for representation of the survey population and overall success sometimes measured in the survey completion rate. In general, higher completion rates give more confidence in the survey results. Therefore, anytime we send you an email invitation, please try to take the survey.

When I clicked on the survey URL, I got the message "page not found."

This is due to email clients adding lines breaks to your email messages, causing the link to be terminated prematurely. First, try to copy and paste the entire link (without line breaks) into your browser's address bar. If you continue to have difficulty accessing the survey or e-research site, please email info@e-research-global.com immediately.

When do I receive an email invitation to take an online web survey or participate in e-research?

We offer online web survey and e-research services for clients who ask us to provide participants with particular characteristics they are interested in, such as gender, age, etc. Since e-Research-Global uses random sampling for selection of participants, we cannot predict when you will be asked to fill out an online web survey or participate in other types of e-research.

If you want to increase your chances of taking surveys and earning some money, go and sign up for free (no registration fee) as some other companies also doing surveys.

Try this link - Copy and Paste whole link into your web browser.

www.streamlinesurveys.com/Streamline/estore/greenfield.htm

Remember, paying a registration fee usually means the company makes it money on fees not surveys. A reputable company charges no fees to sign up for surveys. If there is a company that asks you to pay, do not register with them.

How do paid online surveys work?

The online surveys invitations we send you are from us for our clients who are businesses, college and university faculty, graduate students and other online survey sampling and marketing research firms. Sometimes our survey clients pay us directly and we pay you through Paypal or they pay you directly though Paypal for completing the survey.