Create Customer Surveys in Minutes
With the e-Research-Global Client Self-Serve (DIY) Surveys & Sampling Platform, anyone—from first-time creators to research pros—can build surveys, reach the right audience, and see results in real time.
How it works
- Build your survey with a visual editor—add questions, brand colors, fonts, and your logo. Create surveys in any language and for any country. Duplicate past surveys to reuse and tweak.
- Choose your audience:
- e-Research-Global Samples—best for small (≤100 completes) and exploratory projects.
- Partner Blended Samples—best for larger samples (>100 completes) and national representativeness.
- Your own list—use the unique survey link we provide and collect responses from your customers or community.
- Launch & manage—set dates, quotas, LOI, incidence, redirects, and auto-close rules. Preview on desktop and mobile before you go live.
- Track performance—monitor participation, completion, drop-offs, and conversion in real time.
- Export & analyze—download codebook + raw data (tab-delimited or MS Excel) for deeper analysis.
Your project dashboard
See everything in one place—contact info, open and closed surveys, survey rates (LOI & IR), credits balance, and user settings. Check feasibility and costs before launching, manage budgets and payments, and run your survey end-to-end without leaving the platform.
Question types & logic
- Single choice
- Multiple choice
- Open-ended (short)
- Open-ended (long/essay)
- Matrix (Likert-style)
- Complex matrix (multi-response)
- Constant sum
- Scale rank order
- Date input
- Country dropdown
- Dropdown answer lists
- Comments blocks
Branch logic lets you personalize paths: skip, probe, or expand sections based on answers (e.g., route “No” responses past inapplicable questions). Use Article blocks for intros and section transitions.
Display & control features
- Randomize answer order for single-response questions
- Mark questions as required with a single click
- Preview in desktop and mobile modes
- White-label branding—logo, title, colors, and fonts
- Multilingual projects—create variations per country/language (e.g., US English & US Spanish)
- Duplicate surveys to reuse or iterate over months/years
Sampling options
e-Research-Global Samples — best for ≤100 completes and exploratory work
- Set desired completes, incidence rate (IR), LOI, start/finish dates
- Feasibility check & transparent cost estimates
- Follow-up e-vites to non-responders
- Quotas for gender and age
- Choose who can participate (portal-visible vs invite-only)
- Exports: codebook, raw data (tab-delimited, MS Excel)
- Optional inclusions: registration fields, response time, comments, timestamp, early screen-outs
Partner Blended Samples — best for >100 completes and representativeness
- Set completes, IR, LOI, and quotas
- Feasibility and pricing prior to launch
Hosting on another site?
- Set completion & termination redirect URLs
- Post-back to your host to track status in real time
Live reporting & charts
Instant visibility into your project’s health:
- Operational stats (ERG samples): invitations sent, attempts, terminates, partials, completes
- Rates: participation rate & completion rate
- Partner metrics: dropout, response, conversion, and respondent background data
- Charts for question results: bar, pie, and line
Simple, transparent pricing (example)
Illustrative cost table for general-population surveys at an incidence rate of 100:
| Questions | Price (USD) |
|---|---|
| 1–5 | $1.00 |
| 6–10 | $1.60 |
| 11–15 | $2.20 |
| 16–20 | $2.80 |
| 21–25 | $3.40 |
| 26–30 | $4.00 |
| 31–35 | $4.60 |
| 36–40 | $5.20 |
| 41–45 | $5.80 |
| 46–50 | $6.40 |
| 51–55 | $7.00 |
| 56–60 | $7.60 |
| 61–65 | $8.20 |
Rewards for participants are built into the Client cost. Use your credits balance for simple budgeting (1 credit = 1.00 USD).
Data exports that fit your workflow
- Codebook (mapping)
- Raw data (tab-delimited / Notepad)
- MS Excel export (if installed)
Ready to collect better feedback?
Get 24/7/365 access to our survey system and global panels. Build, launch, and learn—fast.